Run your optometry practice
without the paperwork chaos

For Single Shop and Multiple Shops licenses, ODoptik runs on managed cloud infrastructure — you get a login URL and don't need to manage any servers. The Enterprise tier adds the option to self-host on your own infrastructure if your organisation requires it.

A Tenant Admin creates staff accounts from the Settings panel. Each account is assigned a role (Receptionist, Technician, Optometrist, or Tenant Admin) and optionally a secondary role. Role assignment controls which modules appear in that user's navigation. There is no limit on the number of staff accounts in any tier.

Every ODoptik tenant gets a public booking page at yourpractice.odoptik.com/appt. Patients visit it without logging in and walk through a guided flow: choose a location → provider → appointment type → time slot → enter details → opt into reminders → submit. They receive a branded confirmation screen instantly. The booking appears in the staff calendar in real time. Confirmation messages include reschedule and cancel links so patients can self-manage without calling the front desk.

No — all three are optional. ODoptik works fully without any of them. SMS and email reminders add automation on top of the scheduling workflow. Insurance eligibility verification helps front-desk staff confirm coverage before appointments. Any third-party service costs are separate from your ODoptik license.

The exam page is a single scrollable page with collapsible sections (Visual Acuity, Refraction, Slit Lamp, etc.). Each OD can drag sections up or down to match the order they personally run their exams — for example, moving Fundus to the top if that's where they start. The arrangement is saved to that OD's user profile and automatically restored the next time they log in. Different ODs at the same practice each maintain their own preferred layout.

Each contact lens record is marked as either Trial or Final. Trial records track fitting data (movement, comfort, centration, over-refraction, fluorescein pattern for RGP/Scleral) and appear greyed out in the patient's Rx list — they're a clinical record, not an active prescription. When the OD is satisfied, they mark a pair as Final, which makes it the active dispensed prescription. Only one pair can be marked Final at a time. You can also flag a trial pair as 'Order Trials' when you don't have that lens in stock.

Yes, for non-controlled prescriptions. ODoptik supports soft eRx transmission via PDF and programmable fax for ophthalmic drops, eyeglasses, and contact lenses — covering the majority of optometry prescriptions. DEA-scheduled controlled substances require a separately certified EPCS solution, which is outside ODoptik's current scope.

Yes, through the Square integration. Once you connect your Square account in the admin panel, front-desk staff can accept card payments directly from the billing screen — no separate POS terminal needed. Payments are recorded against the invoice automatically. Square is an optional integration; ODoptik's billing module works without it for practices that process payments separately.

Yes. Staff are assigned to locations, and appointment calendars and scheduling are location-aware. A Tenant Admin can manage all locations from the centralised admin panel. Multiple Shops and Enterprise licenses support unlimited locations under one login.

Integration credentials are stored AES-256 encrypted. The platform uses HTTPS, role-based access controls, and authentication tokens with refresh logic. Overall HIPAA compliance depends on your hosting configuration, data processing agreements, and internal policies. Enterprise customers have full control over data residency and security configuration.

Use the contact form below and tell us how many locations you operate and roughly how many staff will use the system. We'll come back with a straightforward quote based on your tier. There are no per-seat charges in any tier.

The Tenant Admin is the practice owner or office manager role. From the admin panel they can: add and manage staff accounts and assign roles, add and edit clinic locations, configure automated reminder rules, manage clinic branding, view reports and KPIs across all locations, and connect optional integrations. Every ODoptik subscription includes at least one Tenant Admin account with no limit on additional accounts.