Run your optometry practice
without the paperwork chaos

For Single Shop and Multiple Shops licenses, ODoptik runs on managed cloud infrastructure — you get a login URL and don't need to manage any servers. The Enterprise tier adds the option to self-host on your own infrastructure if your organisation requires it.

A Tenant Admin creates staff accounts from the Settings panel. Each account is assigned a role (Receptionist, Technician, Optometrist, or Tenant Admin) and optionally a secondary role. Role assignment controls which modules appear in that user's navigation. There is no limit on the number of staff accounts in any tier.

Every ODoptik tenant gets a public booking page at yourpractice.odoptik.com/appt. Patients visit it without logging in and walk through a guided flow: choose a location → provider → appointment type → time slot → enter details → opt into reminders → submit. They receive a branded confirmation screen instantly. The booking appears in the staff calendar in real time. Confirmation messages include reschedule and cancel links so patients can self-manage without calling the front desk.

No — all three are optional. ODoptik works fully without any of them. SMS and email reminders add automation on top of the scheduling workflow. Insurance eligibility verification helps front-desk staff confirm coverage before appointments. Any third-party service costs are separate from your ODoptik license.

Yes. Staff are assigned to locations, and appointment calendars and scheduling are location-aware. A Tenant Admin can manage all locations from the centralised admin panel. Multiple Shops and Enterprise licenses support unlimited locations under one login.

Integration credentials are stored AES-256 encrypted. The platform uses HTTPS, role-based access controls, and authentication tokens with refresh logic. Overall HIPAA compliance depends on your hosting configuration, data processing agreements, and internal policies. Enterprise customers have full control over data residency and security configuration.

Use the contact form below and tell us how many locations you operate and roughly how many staff will use the system. We'll come back with a straightforward quote based on your tier. There are no per-seat charges in any tier.

The Tenant Admin is the practice owner or office manager role. From the admin panel they can: add and manage staff accounts and assign roles, add and edit clinic locations, configure automated reminder rules, manage clinic branding, view reports and KPIs across all locations, and connect optional integrations. Every ODoptik subscription includes at least one Tenant Admin account with no limit on additional accounts.